Managed Cloud Service
Focus on your products development while we will take care of your cloud infrastructure.
Expert Management and Assistance
For your infrastructure to deliver real business value, you need to continually manage and optimize it. Do you have the resources and expertise to manage this in-house? We’ll perform all the essential tasks that you can’t or prefer not to. Leverage our services and expertise to extend your own.
Our managed service is backed by support from a team of certified specialists who provide the results-obsessed customer service. Available 24x7x365 by email or phone.
What We Do
Deep Cloud Expertise
Fastest Incidents Response
Top Priority Support 24/7
What You Get
Worry-Free Experience
Saving Thousands of Hours
Custom Tailored Approach
Let Us Help You
You don’t need to be a cloud servers’ expert. Our support team is here 24x7 to help you solve any problem.
Service Levels
Compare managed service levels and choose the one that meets your needs.
Features
Basic
Advanced
Pro
Minimum order period
—
3 mo
3 mo
Support time, monthly
8 hr
16 hr
16 hr
Reaction time
15 min
15 min
15 min
Work on emergency recovery of server performance
Monitoring services and responding to notifications from monitoring systems
Initial system software setup
Making changes to the configuration at the request of the client, without changing the architecture of services
Proactive and reactive incident resolution
Carrying out scheduled maintenance work, including software updates within one major version
Optimizing database performance
Moving between our data centers
Organization of service reservation
Periodic proactive configuration audit
Monitoring security logs
Proactive and reactive elimination of security incidents
Periodic proactive security perimeter audit
Supported Software
OS: Windows, Linux, BSD
Web Server: IIS, Nginx, Apache, HAproxy
DBMS: MSSQL, MySQL, Postgres, Redis
MQ: RabbitMQ