Privacy Policy

Last update date: 20.01.2020

ITGLOBAL.COM CORP («us», «we», or «our») operates «www.serverspace.us» website (the «Site»).

We understand that you care about how we use the information you gave to us. We appreciate your trust and try to store and use your information in accordance with applicable laws. This page describes how we collect, use and safeguard the information you provide to us. When visiting www.serverspace.us and accepting our Privacy Policy and Terms of Use, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

OUR CONTACT DETAILS

Company name: ITGLOBAL.COM CORP
Address: 2093 Philadelphia Pike #2345, Claymont,
DE 19703, the USA
Phone: +1 302 498-83-59
Email: support@serverspace.us
Website: www.serverspace.us

DEFINITIONS

For a better understanding of this Privacy Policy, we have listed the definitions used in:

Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Processor
Processor is a natural or legal person, public authority, agency or another body which processes personal data on behalf of the controller.

Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

HOW WE COLLECT DATA ABOUT YOU

Account Registration
When you provide your personal information by filling out forms on our Site www.serverspace.us we may ask for your contact information such as name, last name, company name, email address, and telephone number.

Communications
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Cookies and Other Tracking Technologies
We collect certain information automatically through the use of information gathering tools, such as cookies, and store it in log files. It means, when you use our Site, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Site. Cookies contain a small amount of information that allows our web servers to recognize you. ITGLOBAL.COM CORP uses both session‑based and persistent‑based cookies. We may automatically collect information about your use of the Site’s features, about the functionality of our Site, frequency of visits, and other information related to your interactions with the Site.

Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Keep in mind that each browser has a different procedure for managing and configuring cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our site.

Usage of our Site
When you use our Site, we may collect information about your engagement with and utilization of our Site, such as processor and memory usage, storage capacity, navigation of our Site, and system-level metrics. We use this data to operate the Site, maintain and improve the performance and utilization of the Site, develop new features, protect the security and safety of our Site and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Third-Party Partners
We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

INFORMATION USE

ITGLOBAL.COM CORP uses the information we collect in various ways, including to:

  • To provide and maintain our Site;
  • To notify you about changes to our Site;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Site;
  • To monitor the usage of our Site;
  • To ensure the security of our systems and site, including from unauthorized access and the spread of malware, spasms, etc.;
  • To detect, prevent and address technical issues;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

We will only process your data in the following manner:

  • Lawfully, fairly and transparently;
  • Only for the purpose stated at the time of collection;
  • Only personal data that is adequate, relevant and limited to what is necessary for the stated purpose will be collected;
  • It is your responsibility to ensure that any personal data you provide is accurate at the time of collection and if there are changes to the personal data, and we will take every reasonable action to ensure the data remains accurate;
  • Your personal data will not be kept longer than necessary for the stated purpose except for statistical reasons in which case appropriate technical and organizational measures will be implemented to safeguard your data;
  • We will process your data in a manner that ensures security using appropriate technical or organizational measures.

INFORMATION SHARED

We may share the information we collect in various ways, including the following:

Vendors and Service Providers
We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Site, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

Aggregate Information
Where legally permissible, we may use and share information about users with our partners in an aggregated or de-identified form that can’t reasonably be used to identify you.

Advertising
We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Site, and they may otherwise collect or have access to information about you which they may collect over time and across different online services.

Analytics
We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information.

Business Transfers
Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

As required by Law and Similar Disclosures
We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With your consent
We may share information with your consent.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

ITGLOBAL.COM CORP`s legal basis for processing the personal information described in this Privacy Policy will depends on the personal information we collect, the specific context in which we collect it and the purposes for which it is used.

However, we will normally collect personal information from you only where we have your explicit consent with our Terms of Use and Privacy Policy on the registration and user profile pages.

ITGLOBAL.COM CORP may process your Personal Data because:

  • We need to perform a contract with you;
  • You have given us permission to do so;
  • The processing is in our legitimate interests and it’s not overridden by your rights;
  • For payment processing purposes;
  • To comply with the law.

If we ask you to provide personal information in reliance on our legitimate interests, to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

THIRD-PARTY SERVICES

You may access other third-party services through the Site, for example by clicking on links to those third-party services from within the Site. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

SECURITY

ITGLOBAL.COM CORP is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure, we cannot guarantee the security of your information transmitted and any transmission is at your own risk.

DATA RETENTION

ITGLOBAL.COM CORP will retain your Personal Data only for the period necessary to fulfill the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law or until you ask for your Personal Data to be deleted. Moreover, we will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

ITGLOBAL.COM CORP will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

TRANSFERRING PERSONAL DATA

According to our general business practice, the data we collect from you by this Site may be processed on servers located in Netherlands and Belarus. It may also be processed by staff operating outside the USA and the EEA who work for us or for one of our partners. Such staff maybe engaged in, among other things, the fulfilment of your order or the provision of support services. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use the personal data they receive from us for any other purpose.
If you are a natural person are in the European Union, we inform you that your personal data may be processed at destinations outside the EU or the EEA some of which have not been determined by the European Commission to have an adequate level of data protection. In which case ITGLOBAL.COM will transfer and disclose your data in compliance with Standard Contractual Clauses approved by the European Commission [in accordance with Article 46(2)(c) of the GDPR].

YOUR DATA PROTECTION RIGHTS

You have certain data protection rights and ITGLOBAL.COM CORP aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you, please contact us.
In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict processing of your personal information.

The right not to be subject to Automated Decision Making including Profiling.

The right to erasure (‘right to be forgotten’). You have a right to be forgotten. If you do not agree with the collection or use of your personal information as outlined in this policy and you want us to delete your data, please email us at support@serverspace.us. However, we may not be able to fully comply with your request, if there are other lawful reasons for us to process your data such as a legal obligation.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format and have the right to transmit those data to another controller.

The right to withdraw consent. You also have the right to withdraw your consent at any time where ITGLOBAL.COM CORP relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.

The right to deactivate cookies. If you wish to restrict or block all the cookies which are set by our websites, please use the tool available on the particular website (if applicable), or refer to the Help function within your browser to learn how to manage your settings within your browser.

You can also exercise any of the above rights at any time by contacting us at support@serverspace.us.

Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.

CHILDREN’S PRIVACY

ITGLOBAL.COM CORP does not knowingly collect information from children under the age of 16, and children under 16 are prohibited from using our Site. If you become aware that a child has provided us with personal information, please alert us at support@serverspace.us

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please feel free to email us: support@serverspace.us

Have questions before you deploy? Contact our Customer Success team to get answers.
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